We cannot honor exchanges other than those pertaining to damaged merchandise. Orders are automatically processed and distributed to the appropriate supplier within 15-30 minutes of payment in order to ensure timely order processing and shipment for our customers. We unfortunately cannot accept cancellations under any circumstances once an order has been placed. PLEASE NOTE: Wallpaper samples, fabric samples, cut fabric, and Sale items are not eligible for returns.Ĭlick here to review our full return policy Merchandise which does not comply with these conditions will be discarded without refund. Returned merchandise must arrive in the original sealed factory packaging within 30 days of delivery and is subject to evaluation and approval upon arrival. Customers are responsible for all return shipping coordination and expenses. We accept returns on most unopened and unused items offered in our online storefront. The shipping cost for international destinations does not include these fees** **All taxes, tariffs and other customs fees for international deliveries are the responsibility of the receiver. We cannot guarantee delivery dates for international orders and tracking information is limited. International shipping costs are calculated at checkout based on live rates from the United States Postal Service or DHL and product weight information. We cannot guarantee delivery dates for these addresses except for Expedited orders. territories are sent via the United States Postal Service and typically carry a longer shipping timeframe. Orders shipping to Alaska, Hawaii, APO, PO boxes, or U.S. EST M-F will ship on the next business day**ĭELIVERY TO ALASKA, HAWAII, APO, PO BOXES, & U.S. **Expedited orders must be received by 1:00 p.m. Shipping costs are calculated at checkout based on live rates from UPS or FedEx and product weight information. EST) and observed holidays.Įxpedited shipping is currently available to U.S. Shipping times are impacted by normal normal business hours (9:00 a.m. Orders will be accepted through this site 24/7, 365 days a year. Orders are shipped via USPS, Fedex, or UPS depending on the item(s) selected and delivery address. All orders in the contiguous United States ship free and typically arrive within 7-14 business days with our Standard shipping option.
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